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Lottizzazione5's avatar
Lottizzazione5
Seasoned Newcomer
2 days ago

Lost access to purchased content after misleading support guidance

Hello, I am requesting help regarding an EA account linking situation. During a support interaction, I changed the linked PlayStation account while trying to resolve an issue. The irreversible cons...
accessibility
account info
account linking
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Lottizzazione5's avatar
Lottizzazione5
Seasoned Newcomer
3 hours ago

Just following up on this thread in case an EA Community Manager could review the situation.

I have since been advised by EA Support that my case has been submitted for supervisor review, and I wanted to provide additional visibility here as the issue involves temporary loss of access to purchased seasonal content following an account change made during a support interaction.

Any guidance or review from EA Staff would be greatly appreciated. Thank you.

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