Main EA account got hacked, EA help is terrible and doesn't work

Question

I've tried SO MANY times to get EA help to work, and i came to one of two conclusions:

EA doesn't have any customer service workers
They're too lazy to fix EA Help

I came to this conclusion because every time I make a new request, EA help either deletes it immediately, or marks it as resolved without fixing it.

I would've been fine with this, IF MY MAIN EA ACCOUNT DIDNT GET HACKED! BUT NOW THAT IT IS HACKED, AND EA REFUSES TO FIX EA HELP, I HAVE NO HOPE LEFT.

EA, all I have to say, is that I'm angry, and disappointed.

ea_cuervo · Answer

Hey there,&nbsp;
I'm really sorry to hear that you've been having problems recovering your EA account and contacting EA Help Support. You can try to recover your EA account by following the steps in this article: What to do if your EA Account has been hacked. If you're unable to recover the account by following these steps, then you will need to try contacting EA Help Support once again. In case you're still unable to contact EA Help, please let us know which product and topic your selecting when trying to create a help ticket.&nbsp;

ezdaman · Answer

I'm still unable to contact EA Help support. The product I'm selecting is EA Account, and the topic is "I need help with my hacked account."

ea_cuervo · Answer

What options does it give you when you select that? If the chat option isn't appearing, please try selecting "I want to update my EA Account information".

ezdaman · Answer

Believe me when I say I selected every topic, and there's no chat option for any of them.

ezdaman · Answer

There's only a chat option when I'm not logged into my account, very weird.

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Main EA account got hacked, EA help is terrible and doesn't work

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