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IJustGsI's avatar
IJustGsI
Rising Newcomer
10 months ago
Solved

My EA Account was stolen

My EA account, which I have been using for about 2 years, was stolen. Password and email have been changed. I cannot log in at all. My EA FC25 game died less than a week after I had it. Please support.. I have all the evidence that the game was purchased and the Steam account is in my possession.

accessibility
account info
account linking
ea help
  • EA_Aljo's avatar
    EA_Aljo
    10 months ago

    Hi there. We're not able to help with account related issues over the EA Forums. Please follow the instructions here for opening a case with an advisor so they can assist with this. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi there. We're not able to help with account related issues over the EA Forums. Please follow the instructions here for opening a case with an advisor so they can assist with this. Thanks!

  • IJustGsI's avatar
    IJustGsI
    Rising Newcomer
    10 months ago

    The problem is that EA wants me to log in to my account, but I can't log in because it was stolen, my friend.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Try creating a case without being logged in. You should still be able to reach an advisor that way.

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