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IJustGsI's avatar
IJustGsI
Rising Newcomer
7 months ago
Solved

My EA Account was stolen

My EA account, which I have been using for about 2 years, was stolen. Password and email have been changed. I cannot log in at all. My EA FC25 game died less than a week after I had it. Please support.. I have all the evidence that the game was purchased and the Steam account is in my possession.

accessibility
account info
account linking
ea help
  • EA_Aljo's avatar
    EA_Aljo
    7 months ago

    Hi there. We're not able to help with account related issues over the EA Forums. Please follow the instructions here for opening a case with an advisor so they can assist with this. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hi there. We're not able to help with account related issues over the EA Forums. Please follow the instructions here for opening a case with an advisor so they can assist with this. Thanks!

  • IJustGsI's avatar
    IJustGsI
    Rising Newcomer
    7 months ago

    The problem is that EA wants me to log in to my account, but I can't log in because it was stolen, my friend.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Try creating a case without being logged in. You should still be able to reach an advisor that way.

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