Forum Discussion

Darkzzy77's avatar
Darkzzy77
Seasoned Novice
25 days ago

My Email Has Been Hacked and can’t recover the account, Please Help

I had my email hacked years ago, My EA account was linked to the email and I no longer can get access to the email to change the information needed to verify it, I have personal information tied to t...
accessibility
account info
account linking
ea help
login issue
WHYUNOT1's avatar
WHYUNOT1
Newcomer
20 days ago

My account has been compromised but the wait time to contact someone is 192 minutes for some reason. It’s still connected to my psn account and I can still play on it but the email to the ea has been changed and is under someone else’s name. I remember the original email and the ea username so can someone please help me.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
20 days ago

Hi there. I removed the image since it shows your ID. As far as this issue goes, you'll just have to wait for support to respond. We're not able to help with hacked accounts over the EA Forums. 

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