After literally about 10 years of playing on the same account, someone finally managed to access and change the email on my account. I can't login, I can't unlink my xbox account. Then finally, the cherry on top is the absolute worst customer service experience i've ever been through. No real way to contact anyone so here I am posting on a forum just hoping the right person sees it. After playing 100's of games on multiple systems for 10 years and spending probably $1000's, I can't even get a chat support. I have 2 emails. A main and a side email. Neither of which start with "be..." like it says when i try to reset my password. I have game pass with EA play, I've bought majority of the games EA publishes so I HOPE someone sees this. I can verify every single bit of info needed. I refuse to let all my years of progress and achievements go to waste because some scummy hacker wants to play games for free. I have been using EA play on PC with game pass for almost 3 years and never once have I had an issue until i decided to play BFH for some nostalgia. Low and behold I have to launch the game through a website? What the F* is that? And of course when i login through chrome it wants to verify my email and here I am. . I actually had almost started to like EA, now I'm not so sure. Regardless of the sh* talking, if anyone on this forum has the power to get me my account back it'd be greatly appreciated. I can give you any info you need.
Attached is the verification email that is not mine, as well as the error code I get when trying to launch a game. And of course the link goes to an error page, and the error code doesn't exist. I tried to create a support claim, but it would not let me select my console type. It's almost like EA is purposely trying to avoid helping the people that make them rich.
