Forum Discussion

dannyboy82's avatar
dannyboy82
Rising Newcomer
3 months ago

No response from EA help

Hi, I have submitted a help claim 3 times via ea help, regarding an account hack and some players stolen. No cases are being created. Any advice how to contact otherwise?

6 Replies

  • swisscrasher's avatar
    swisscrasher
    Rising Newcomer
    3 months ago

    I also have the same case from 10 and 11.12.2025. Yes, this problem is not registered in the case history. Can you advise?

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Have you received emails from the team related to the case?

    Darko