Forum Discussion

VM-3's avatar
VM-3
Rising Novice
1 day ago

Open Case?

I have been having connectivity issues for over a week. I have not able to connect to servers for over a week. I am not able to get a hold of anyone from EA, nor am I able to open a case through EA Help. Anyone else having this issue at all?

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey VM-3​,

    Sorry to hear that there's been difficulty connecting with our servers and support. 

    If you haven't already, please try out the troubleshooting methods on this page, as they've been able to solve connectivity issues for some players in the past. If the issue persists, you'll want to navigate to the Contact Us button at the bottom of the page to create a case. Our support team will get in touch with you via email and work with you from there to investigate the cause. Thanks!