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mohammadammouneh's avatar
mohammadammouneh
Seasoned Newcomer
3 months ago
Solved

Restricting players from Syria

Dears at EA, As the American and European sanctions on Syria were lifted when are you planning to remove the restrictions on Gamers from Syria? is there any timeline or expectations?  
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  • EA_Darko's avatar
    EA_Darko
    2 months ago

    Hey mohammadammouneh​ at times, some or all of EA’s library of games may be unavailable in certain countries or regions. Read on to see where EA games are unavailable and why: https://help.ea.com/en/help/faq/ea-games-unavailable-in-some-countries-or-regions/
    Game availability
    Because of EA’s need to adhere to certain embargoes, sanctions, or laws, our games sometimes won’t be available in certain places. 

    We know this can be frustrating for players in those impacted locations. If for whatever reason the embargoes, sanctions, or laws are changed to allow your location to access our library, we’ll work hard to get you access as soon as possible. 

    We’ll keep this page updated with the locations that are impacted.

    Impacted countries and regions
    All or some of EA’s library of games may be unavailable here:

    Cuba
    Iran
    North Korea
    Syria
    Crimea region of Ukraine
    Russia
    Belarus
    The sale of new in-game content in all or some of EA’s mobile titles may be unavailable here:

    Russia
    Belarus

    Darko

Bl4ckDe4th's avatar
Bl4ckDe4th
Newcomer
19 days ago

I was shocked. I bought Bf5 on my Steam account and downloaded it just to find out later that I can't even connect to the EA services and servers. this is really infuriating, not only for the money I spent because it wasn't that much but I was really excited to get back to the game again (since I bought it even though I had it for free using the Amazon Prime deal a few years ago)

Can someone look more into this? this is actually insane, the whole middle east can play but a specific country? for what? sanctions? they are already lifted. 

Thanks for reading all of my rant.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
19 days ago

Hey there, while sanctions have been lifted it will be some time before access to EA games is available in Syria. 

As soon as we have any more information we'll let you know. 

Darko

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