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CaptCanberra's avatar
CaptCanberra
New Traveler
3 months ago

[SECURITY VULNERABILITY] - Multiple EA ID's

After submitting a request and downloading your EA Account Information you will notice a list of 'Personas' associated to your account (legacy EA ID's may be listed here). 

Multiple Personas may be tied to the EA app platform and have an 'ACTIVE' status.

These EA Account Personas can be used in place of your current EA ID, and will allow access to your account using your current password. 

After taking this information to the EA Support team, I was told there was nothing they could do before refusing to escalate this matter to a supervisor. 

Due to the nature of this bug, please share this around to help bring attention from the senior technical teams to rectify the issue promptly.

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