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Grey_faukeds's avatar
Grey_faukeds
Newcomer
7 months ago
Solved

Sign-In loop

Hello, I was attempting to sign up for the Skate playtest however once I tried this I was told that I needed to have a code sent to an email address that has been deactivated for years. When attempting to create a help ticket I just get booted back to the sign-in screen and when signing in it asks for a code again from the deactivated email.

  • You'll need to speak with our live support team for any account related issues as we cannot help with such issues here on the forums.

    You can find out support here: https://help.ea.com/en/help-home/

    When opening a case make sure you are using an EA account and email that you can access.

    Darko

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 months ago

    You'll need to speak with our live support team for any account related issues as we cannot help with such issues here on the forums.

    You can find out support here: https://help.ea.com/en/help-home/

    When opening a case make sure you are using an EA account and email that you can access.

    Darko

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