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7 Replies
- EA_cuervo2 months ago
Community Manager
Hi there,
If you do not recognize that email address, please contact EA Help support for further assistance:
- DeDX32 months agoSeasoned Newcomer
A case for my query has been created but I don't see a follow up on it :(
- EA_cuervo2 months ago
Community Manager
Since this is an account-related issue, I suggest that you contact them via chat:
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.
- swamperjeep25 days agoRising Newcomer
I have the same problem. Someone else has linked their EA account to my Xbox, preventing me from linking my own EA account to my Xbox. What I don't understand is why someone would do this? What do they stand again?
- GruesomeChunk4925 days agoRising Newcomer
Same for me with my Xbox 🤦♂️😤
- owaisrullz25 days agoSeasoned Newcomer
Same with me playstation network account already linked to your EA Account for hr******@supere.ml.
- EA_cuervo20 days ago
Community Manager
Hey everyone, I see we have some new replies to this thread. Since then, the EA Help website has been updated to a newer version. So, I want to make sure you have the correct instructions to contact EA Help Support. Please click on the following link: https://help.ea.com/en/ea-account/ and select the topic you need assistance with, and follow the instructions. If you're unable to solve your problem, scroll down to the bottom of that page and click on "Contact Us". I hope this helps.
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