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3 Replies

  • cryletcorn's avatar
    cryletcorn
    Rising Newcomer
    1 month ago

    Hello @fswes7qgzjju

    It sounds frustrating to have your account suspended, especially if you believe there was no rule violation. The best step is to contact EA Help directly and request a detailed review. Suspensions are often triggered automatically when the system detects unusual activity, so opening a support case allows an advisor to manually check your account.

    You can go to EA Help > My Cases and submit an appeal with as much information as possible. If you recently logged in from a new device, had connection issues, or used third-party tools (even harmless ones), mention that too. Only EA Support can review or lift a suspension, but they usually respond once the case is filed.

    Hope you get it resolved quickly.