Forum Discussion

BaldDude00's avatar
BaldDude00
New Novice
4 months ago

The EA Account avatar you uploaded was in violation of our rules.

So upon searching for the avatar rules " Positive Play Charter Positive Play Charter" there are no rules about avatar characters, and even if there are mine doesn't break any. But i still get the same message back when i try to upload it.

IMage is listed below.

 

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. It's possible this is due to the brands being displayed. There might be an issue with the Marlboro one. Can you try a different image?

  • BaldDude00's avatar
    BaldDude00
    New Novice
    4 months ago

    I mean i can try but its an image from 1973, the helmet was a special and not many images were made with it.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    I understand. I just have a feeling the ad for cigarettes might be the issue.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    4 months ago

    If the helmet is the important part of the image, you could try cropping the image so that the brands aren't visible. 

    Edit: Just noticed that the logo is on the helmet too. It is possible to edit that out too, but it'll take a bit more effort and access to image editing software (might be worth looking at a free trial for something like Luminar or something like the Adobe Express mobile app). As it stands, I've cropped the image to focus on the helmet, so it could be worth trying still as an experiment. 

    Edit 2: I also found this image where it's a similar helmet (slightly different, I know, but I think it's a great shot) so I wanted to share it as a possible alternative since there isn't any 18+ branding. 

     

  • Yeah i found a different picture,im a bit disappointed but what can you do,thanks for the replies.

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