Trouble installing Need for Speed Undercover from key, please help!!

I just bought NFS Undercover from a key site. When I put the code in on the EA app, it accepts it, shows me this screen, and this is as far as I can get.

I can select the languages shown but I cant scroll or anything. I can see that there is more under and its probably where the select button is, but I can't get to it.

Please help me. I've tried three times with the same outcome, weirdly I've been able to put the code in three times and it never says code expired or already redeemed.