Ho-nehenotaxe
2 days agoRising Newcomer
Two Factor login Emails missing
I am trying to log into my ea account on [edit: email address removed]however when I get to the two factor log in I never recieve a code email to my email address. Any help with this issue would be greatly appreciated. I have no issues logging into my other account with the two factor log in and am having to post this question from my second account with EA.
Hi Ho-nehenotaxe,
There could be a few reasons the Login Verification codes aren't coming through to your email.
Could you make sure:
- Your inbox isn’t full.
- You’ve checked the spam folder.
- You or your service provider hasn’t blocked us.
If that doesn’t help, please contact our support team to check and see if the secondary email set-up worked out, and let you know if they can help you further from there, as we can't assist with this type of issue via the EA Forums.
- EA_Lanna