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LethalBubbles952's avatar
LethalBubbles952
New Rookie
5 months ago
Solved

Unable to access old EA account and can't link new one to Xbox account

So basically, a long time ago I had an EA account, that account was linked to both my Xbox account and an old yahoo email. However I can't login to that old account, I can't delete that old account, ...
account info
account linking
ea help
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 months ago

There is nothing that we can do on the forums to help LethalBubbles952​.

If you are unable to login or verify account ownership then our team cannot help.

Darko

LethalBubbles952's avatar
LethalBubbles952
New Rookie
5 months ago

My question is this. How can EA claim this is an issue of security when they are letting an account I have no control over be linked to my name and my Xbox account? How is that secure? In the UK there are right to be forgotten laws, why can't this dead EA account be deleted? It makes no sense. I can very easily prove to you that I own and controll the Xbox account. But I'm to believe that allowing the dead account to maintain the connection is safe and secure? 

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