Forum Discussion

Rising Newcomer

22 days ago

Solved

Unable to Restore Account

Hi all, I have an old EA account that I'm trying to regain access to. Whenever I try to reset the password to restore the account, I'm met with the same error: "We encountered an error and couldn’t...

account info

ea help

Midnight9746
21 days ago
990c28af5adb701a For this, I would suggest contacting EA Support.

EA Help | How to get back into your EA Account

Midnight9746

Hero+

21 days ago

990c28af5adb701a For this, I would suggest contacting EA Support.

EA Help | How to get back into your EA Account

990c28af5adb701a
Rising Newcomer
20 days ago
Hi, I appreciate the reply!
I would very much like to contact support. However, unless I'm missing it, the page you linked does not include anywhere to do so.
I made a ticket and spoke briefly to a customer service rep, who said that they weren't able to help, as I said in my OP.
If you have any information on someone I can contact who can help, I would really appreciate it.
- Midnight9746
  Hero+
  20 days ago
  990c28af5adb701a You can try reaching out to EA Support using the link below as they are the ones who can handle login issues:
  
  EA Help | Contact EA

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