I am having the exact same issue but with my xbox account. It's linked to an email address I made back in 2007 that I no longer have access to. Very unfortunate that they link the accounts for "lifetime" almost leaving us no option but to make an entire new account. Hopefully we get am answer on this soon.
They really shove how much they don’t wanna help you in your face too. Making it so hard to even reach a customer service rep is completely unacceptable.
Yeah it was disgusting the amount of time it took to find anything related to getting In contact. And now that I contacted them I probably won’t hear anything from them or have the problem resolved anyway. Total BS
