Forum Discussion

20251422's avatar
20251422
New Novice
27 days ago
Solved

unknown ea account linked to my psn!

an unkown ea account linked to my psn!

when i wanted to link my ea account it, said it already had an ea account (ca*****@onychommails.ru) linked to it wich is strange didn't play on the playstation for like 6 months.

help!

account info
account linking
ea help
login issue
  • EA_Lanna's avatar
    EA_Lanna
    27 days ago

    Ok, thanks 20251422​, that helps.

    As you were able to play EA games online from the same PSN ID before, it means your EA account was linked up. It sounds like the EA account has been compromised, which is why the email isn't recognizable to you. 

    Our support team can help you recover the EA account. Please get in touch with our support team directly. 

    👉 Click on this link to start your support case 👈 Let me know if you can see the live chat option. 

    In the meantime, I'll share an EA Help guide that shares advice on what to do for hacked accounts:

     

    - EA_Lanna

4 Replies

Replies have been turned off for this discussion
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    27 days ago

    Hi 20251422​, 

    Were you able to play EA games online from the same PlayStation ID before today? 

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    27 days ago

    Ok, thanks 20251422​, that helps.

    As you were able to play EA games online from the same PSN ID before, it means your EA account was linked up. It sounds like the EA account has been compromised, which is why the email isn't recognizable to you. 

    Our support team can help you recover the EA account. Please get in touch with our support team directly. 

    👉 Click on this link to start your support case 👈 Let me know if you can see the live chat option. 

    In the meantime, I'll share an EA Help guide that shares advice on what to do for hacked accounts:

     

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Hi 20251422​, 

    It's been a while, and we're hoping that means the advice I shared helped you connect with the support team and recover the EA account. 🙂

    We're going to wrap up this discussion for now, but if there's anything more you'd like to share or ask, don't hesitate to start a new thread or jump into an active one and we'll do our best to help with recommendations.

    Thanks and happy gaming o/

    - EA_Lanna

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!1,521 PostsLatest Activity: 4 hours ago