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Rentsu11's avatar
Rentsu11
Newcomer
11 hours ago

Unknown EA account linked to steam

Good afternoon everyone! My Steam account was hacked a while ago. I managed to regain access, but after purchasing some EA games, I was blocked. It seems the hacker linked your EA account to my Steam account, making it impossible for me to log into any of the company's games. I went to the EA support website and opened cases as instructed, but my cases have received no response. I haven't even found anyone to talk to. The closest I've come is a chat within the chat itself, which is getting longer by the minute. I'd like to at least contact someone to find out how to resolve the situation. I can't wait weeks to resolve the issue, since if that's the case, I'll request a refund for the games if there's no resolution. However, this means can't wait. I just ask for someone to help me and pay some attention to the situation. I bought games and want to play them, not lose money for nothing.

2 Replies

  • Like you, it's just that my Apple account and Twitch account are maliciously linked, I can't find online customer service, and no one responds to the cases I submitted, so I don't dare to pre-order Battlefield ™ 6 now because I'm afraid of being stolen again.

  • Rentsu11's avatar
    Rentsu11
    Newcomer
    11 hours ago

    I requested a refund for the games for security reasons, as they expired today. If I get a response, I'll buy them again, but this is a worrying oversight. I contacted them a few days ago, and despite trying several times in various ways, I haven't received any response. I'm certain my Steam account was linked to the hacker's account, and now I'm at a loss.

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