Forum Discussion

Swaggindragon's avatar
Swaggindragon
Rising Newcomer
1 month ago
Solved

Updated profanity filter

So lovely that now for a SECOND time my name has been blocked by the profanity filter. My username used to be SwagginDragon, until one day I noticed I could not chat in-game (BFV). Did some digging a...
account info
discussion
ea help
feedback
  • EA_Lanna's avatar
    EA_Lanna
    1 month ago

    Hi Swaggindragon​, 

    Hmmm, I'm not sure why that name is getting blocked. No idea what's happening there. 🤔 

    I did a bit of digging and found this in the Content Moderation part of the EA Positive Play Charter:

    If we get something wrong, in text, image, or voice moderation, we want to know about it. For text, name, image or voice filtering let us know at https://help.ea.com/en/help-tools/appeal-filtering-decision/. 

    Try popping in an appeal to that link. That should help get this in front of the team that can look into this for you.

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
1 month ago

Hi Swaggindragon​, 

Hmmm, I'm not sure why that name is getting blocked. No idea what's happening there. 🤔 

I did a bit of digging and found this in the Content Moderation part of the EA Positive Play Charter:

If we get something wrong, in text, image, or voice moderation, we want to know about it. For text, name, image or voice filtering let us know at https://help.ea.com/en/help-tools/appeal-filtering-decision/. 

Try popping in an appeal to that link. That should help get this in front of the team that can look into this for you.

- EA_Lanna

  • MIDNIGHTRULES's avatar
    MIDNIGHTRULES
    Seasoned Newcomer
    8 hours ago

    this profanity filter problem seems to be an issue with other EA titles as well most notably the Need for Speed series as users cannot change their license plate, crew name, crew tag, crew about me, nor can they also search up other user's usernames within the game as everything gets detected as "profanity" regardless of what is actually typed

Recent Discussions