Forum Discussion

Rising Newcomer

27 days ago

Updated profanity filter

So lovely that now for a SECOND time my name has been blocked by the profanity filter. My username used to be SwagginDragon, until one day I noticed I could not chat in-game (BFV). Did some digging a...

Community Manager

20 days ago

Hi Swaggindragon,

Hmmm, I'm not sure why that name is getting blocked. No idea what's happening there. 🤔

I did a bit of digging and found this in the Content Moderation part of the EA Positive Play Charter:

If we get something wrong, in text, image, or voice moderation, we want to know about it. For text, name, image or voice filtering let us know at https://help.ea.com/en/help-tools/appeal-filtering-decision/.

Try popping in an appeal to that link. That should help get this in front of the team that can look into this for you.

- EA_Lanna