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MnMKitty615's avatar
MnMKitty615
Rising Newcomer
3 months ago
Solved

Where can I find a customer service number for EA?

This is absolutely the worst customer service I have ever experienced. Something went wrong when my origin turned into EA App and it keep the base game, but lost all my expansion packs. I tried redeeming the codes and they don't work as I already redeemed them. No one will get back with me, and I am so mad. I try not to be a Karen, but I want a manager or somebody in charge to speak with me. Does anyone have the email or phone number to customer support? I've already tried to live chat and no one has answered and it's been twenty minutes.

ea help
  • ElliotLH's avatar
    ElliotLH
    3 months ago

    Hi MnMKitty615

    I'm sorry to say that there isn't a phone number for EA Help as they only offer support through live chat or email. 

    We're you able to speak to one of their agents through live chat eventually?

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  • ElliotLH's avatar
    ElliotLH
    Hero+
    3 months ago

    Hi MnMKitty615

    I'm sorry to say that there isn't a phone number for EA Help as they only offer support through live chat or email. 

    We're you able to speak to one of their agents through live chat eventually?

  • PKXLIVE's avatar
    PKXLIVE
    Rising Newcomer
    2 months ago

    Live Chat isn't working for me, how can I get help with my account?

    No one has reached out to me. Live chat does not work. How can I get help with Support?

  • 14kuyhc779ko's avatar
    14kuyhc779ko
    Rising Newcomer
    27 days ago

    I also have this issue. Tried using live chat and the chat box wouldn't even appear, regardless of the browser I use or if I refresh the page. 

  • ElliotLH's avatar
    ElliotLH
    Hero+
    27 days ago

    I take it you've made sure that you don't have something suppressing pop-up windows on your browsers? 

  • qkpm7tif14qs's avatar
    qkpm7tif14qs
    Seasoned Newcomer
    11 days ago

    Yall really should have a private chat with a representative  my game does load and it crashes please fix I worked really hard on this game and  I don’t want to delete this love sims freeplay 

  • qkpm7tif14qs's avatar
    qkpm7tif14qs
    Seasoned Newcomer
    11 days ago

    My sims freeplay doesn’t work right it doesn’t load and crashes can y’all please fix it I tried everything uninstalling and installing I tried rebooting serval times I tried everything please fix it I had a lot of life style points saved it’s also glitching please fix it

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