Why is EA support so useless

I'm trying to reactivate an account that was wrongfully suspended or disabled for whatever reason anyways I'm trying to contact EA support As Told but here's the fun part I can't all I'm given is 100 articles like is there not one single person in this planet that can assist me and when I say assist me I'm talking about an advisor reactivating or deleting my account for good and no I'm not talking about this account either thankfully I can at least talk in this account but I'm talking about another account I'm trying to reactivate because for some odd reason it was just disabled and you may say oh it's because you weren't active on it I have to be active everyday on it then anyways what's the problem with the advisors how do I get in contact with them and do not send me some stupid link to nothing because every time I try to click on support it just says send an email send an email as if that's going to do anything I want to have a one-on-one conversation like I did the previous days trying to send Verification codes to an email I can't even use anyways if someone can help or at least explain to me what the hell is going on with these people and I'd appreciate it