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FxttDk's avatar
FxttDk
Newcomer
2 months ago

A way out crashes at startup

Hi all. My game consistently crashes on my new laptop, the game crashes after the opening CG and a error message pop out, I have tried all solutions I can find by now, including create a new system variable OPENSSL_ia32cap, update the graphic card driver to 572.42 but the issue remains. I wonder how can I fix the problem, any suggestion is appreciated !

FYI,here are the system info:

ASUS ROG Zephyrus G16 GA605WV_GA

Win11 Home 24H2 64bit

Processor: AMD Ryzen Al 9 HX 370 w/ Radeon 890M + 2 cores

Motherboard: ASUS GA605WV

Memory: Micron 32GB LPDDR5 7500MHz (8GB x 4)

Graphics card:

NVIDIA GeForce RTX 4060 Laptop GPU (8GB/ASUS)

AMD Radeon(TM) 890M Graphics (289MB / ASUS)

Monitor: ATNA60DL04-0 [Samsung SDC41AE] (15.9 inches)

Disk: Micron CT2000X6SSD9 SCSI Disk Device (2000GB)

SAMSUNG MZVL21T0HDLU-00BT7 (1024GB)

NPU: NPU Compute Accelerator Device

Sound Card: NVIDIA High Definition Audio

Cirrus Logic Awesome Speaker Amps

Realtek High Definition Audio

AMD Bluetooth Audio Device

AMD High Definition Audio Device

Network card: MediaTek Wi-Fi 7 MT7925 Wireless LAN Card

Error message is attatched below

1 Reply

  • Thanks for posting that detail. There is other detail in a DXDIAG report, so post that too.

    Without seeing the DXDIAG report, I can say that sometimes laptop users have to reconfigure the laptop to use the dedicated graphics card - the GeForce RTX 4060 in your case.

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