Good evening/morning, I can't download split fiction friend pass from EA app, whenever i try to download it says that I do not own the game, which is correct but im trying to download the friend pass.
Same here i sill can't download it HELPPPPP!!!!!!!!!!!
Community ManagerHey, folks
We tested this on our end and were not able to repro it. Seems like this may be more of a local issue than an EA app issue.
If you are still running into issues with being able to download it, let me know. Tag me in the message and attach a screenshot
We need as much info on your side as we can.
We would like to avoid saying me too since that does not provide us the info we need from you.
Thanks!
EA_Shepard I have the same issue, not only me 2 of my friends also have the same issue we cannot download split fiction friends pass. however other games are okay (it takes two or a way out) the friends pass is downloading just fine. the issue is with only split fiction.
EA_ShepardEA_ShepardPlease prioritize this matter we cannot play the game :(
Same on EA and Steam ... thinks Friends Pass is Full game.. Please fix.
Community Managerpgtest70 When you search the store itself, do you see both listed?
He sees "Friend Pass" button and "buy Split Fiction"-button. He used "Friends Pass" button... and first time he got "No license" when I invited him (from bought game)... then he checked the game/removed from account and installed again but now he can not even install it ... Steam refuses.
I have the same issue and I can't play it with my friend because I got the game and they can't download it and it says they can't download it because they don't have the game, it's called friends pass for a reason!
Community Managercallmekappa Hey, if another player is getting an error, we need them to post here as we need to take a look at their account.
If they happen to be playing on Steam, and they have any emojis in their user name or display name, they need to remove them as this has caused issues.
Did anyone manage to solve this? I'm having this same issue right now on my account, I just want to download the friends pass and I'm getting the same errors as ZeroOmar00: "there is a problem with your download" then selecting the folder and clicking on download then after a couple seconds the "you dont have acces" error message. I already uninstalled and re installed the ea app three times, I cleared cache, I deleted the folders manually... I don't know what else to do
