Forum Discussion
Good morning, it's been 26 days now, and no solution has been provided.
It's been clearly established that the game is at fault and not the hardware so how do I request a refund ?
I've spent 50€ for a coop game that I can't play more than 10 minutes in a row, with the added risk of frying my console everytime I try to check if it has been fixed.
I will consider buying the game again once it's been confirmed that it's fully functional.
Thank you.
- EA_Leeuw11 months ago
Community Manager
Croustitastic wrote:
It's been clearly established that the game is at fault and not the hardware so how do I request a refund ?
If you purchased Split Fiction via the PlayStation Store and are considering a refund, you can check your eligibility by contacting PlayStation Support.
Thanks.
- EA_Shepard11 months ago
Community Manager
Croustitastic Understandable. Refunds go through the platform you purchased the game through. EA can only refund purchases through the Great Game Guarantee refund link.