Hi everyone,
For those experiencing random PS5 shutdowns or crashes while playing Split Fiction, please try the following troubleshooting steps:
- Remove any additional USB devices from your console and see if the issue persists. If you’re not using any extra devices, please mention that as well.
- Ensure both your PS5 and the game are fully updated. You can check for updates through the system settings—refer to your console manual for the exact steps.
- Check your console’s ventilation. Overheating can cause unexpected shutdowns, so make sure your PS5 is in a well-ventilated area and not obstructed by dust or objects.
- Test in Safe Mode. Try rebuilding the database in Safe Mode to see if it helps resolve any potential system issues.
Let us know your results.
Thanks.
