I’m wondering if this is a problem with me or if anyone else is experiencing the same issue when playing the game locally. I’m running version 1.3.0.0, and the game keeps crashing. Sometimes, it’s just the game, but there have been quite a few instances where the entire Xbox crashes. I’ve tried hard rebooting the Xbox, ensuring that both the Xbox and the game are on the latest version, disabling and re-enabling the network, logging in and out of my EA account, reinstalling the game, and even switching the language. None of these solutions have seemed to help. The crashes can occur at any point during gameplay or cutscenes.

reverbc There have been random reports, but as of now, nothing is active as far as an issue. Is it just local or does it happen when you are online as well?

My partner & I bought a series X this weekend just for this game, haven’t even been able to make it past the opening scene. I finally saw a cab pulling up before the game crashed. This was after hard resetting the system & reinstall. Tried on multiple accounts as well. All other games work just fine so I don’t think it’s our Xbox or internet.

EA_ShepardDo you have any advice? I gave it another shot by uninstalling then reinstalling the game using the discs (v1.0.1.0), and it crashed 3 times within 20 minutes of gameplay. I’m running out of things to try. Among all the games I have on the Xbox (including A Way Out and It Takes Two) none of them is showing the symptom so I can only assume it’s a Split Fiction only problem.

I just bought it. suddenly turns off my Xbox while I’m playing on split screen. A green line shows up and turns off the Xbox. 🫤

This is continuing to happen, I see it’s also happening on PS5 as well. From the limited gameplay we have managed it’s a good game, but it is unplayable in its current state.There needs to be a solution to this so far the game has crashed 25 times and 8 of those it has caused the series x console to shut down so clearly there is an issue.

Split Fiction Crashing on Xbox Series X

15 Replies

reverbc
Seasoned Novice
21 days ago
Any advice on how to obtain the error code from Xbox if there’s one? From my playing experience the game simply crashed without any information or error showing, not to mention sometimes the entire console crashes.
KeishCass
Newcomer
18 days ago
There is no error code. Ours crashed and erased alllll of our progress. We have sunk hours into the game and it’s all gone. What is going on?
pr2lsmgowe1u
Rising Newcomer
18 days ago
This is happening for me too. Game is completely unplayable. Cab pulls up and the screen goes black. Then the console crashes
EA_Shepard
Community Manager
17 days ago
Hey, Folks

For those on Xbox, we need to get error codes and messages from you!

The Xbox Series X stores error codes on the console!

You can find them by navigating to the "Settings" menu, then "General," and finally "Troubleshoot."

If you have error codes on your console, snag a screenshot of those errors and post them here and tag me so I see it.

Thanks!
reverbc
Seasoned Novice
14 days ago
An update on my case: with the latest update (1.4.0.0), the game still crashes constantly. However, I borrowed a friend’s Xbox Series X and moved my storage expansion card (where the game is installed) to their console. With the same game disc, I was able to play the game for several hours without crashing. In my case it’s likely a hardware issue, but I have no idea why only Split Fiction is crashing but not any other game.

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Split Fiction Crashing on Xbox Series X

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The error code 1502-02 appears here, what is the cause of this. Thanks.