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se5h8wkrs9hb's avatar
se5h8wkrs9hb
5 months ago

Stuck on loading screen After completing the chapter Level 2: Neon Revenge

After completing the chapter Level 2: Neon Revenge, an endless download begins after the cut scene, I waited for about an hour and it did not load. I don't know what to do with it at all. we both pla...
bug
pc
split fiction
technical issues
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
5 months ago

se5h8wkrs9hb Wanted to follow up on this one. Do both of you have the full game, or is one on a friend pass?

Has the game been reinstalled or repaired through Steam?
what type of connection is both of you on - wired or wireless?
Does this happen on the cut scene itself or before or after the cut scene? - I see you did mention after but when you close the game down and log back in, does it happen immediately?

  • goteemlig's avatar
    goteemlig
    Seasoned Newcomer
    5 months ago

    We tried repairing the game through steam, no luck, the infinite loading screen bug still occurs.

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      5 months ago

      goteemlig Is this happening when you are playing local or online? Have you swapped between the two to test it out and see if it gets past that loading screen?

      • goteemlig's avatar
        goteemlig
        Seasoned Newcomer
        5 months ago

        Playing online... Yes we tried swapping hosts and it didn't work.

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