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53 Replies
- DrSk3xx7 months agoSeasoned Newcomer
This is it, EA will never see another cent from me, anti competitive practice after anti competitive practice, they care zero about their consumers. I recommend that everyone else stops giving their hard earned money to companies like this. If the developer decides to self publish their new games on steam, I'll be there to buy them.
- Fred_vdp7 months agoHero+
Is the source of that screenshot people are referring to up-to-date?
The EA Play webpage claims it's "a library" of games, but no mention of "all games". This is communicated right before you click the button to join.
Source: https://www.ea.com/ea-playWith regards to refunds: The EA help page on refunds and cancellations says EA Play subscriptions are generally not refundable, but that you can still contact support if you think you're eligible for a refund. Quote:
EA Play for PC memberships are generally not refundable. Request a refund on EA Help if you think you might be entitled to a refund.
I recommend going through official channels for a refund. If you have a source for misleading communication, make sure you provide a link when creating your support ticket.
- hawicky7 months agoNew Rookie
The problem here is that EA Play Pro has been selling the illusion over the years to customers that they will receive all new EA games at launch for paying the premium price. Trying to wriggle your way out of it by technicality, saying "it doesn't explicitly say all" is extremely unfair. Many customers have been paying over the years with this in mind, and it is naive to say otherwise.
The least they could have done is notified their 'valuable' customers directly, rather than hoping most don't notice, until they come to a forum.
Consider the likelihood of archives where the EA Play Pro/Origin Access website has even more suggestive advertising when it comes to new game launches.
This leaves a major bad taste in the mouth of many, many customers.
- hawicky7 months agoNew Rookie
Well, would you look at what appears on the Google search for the FAQs. Whoopsie, EA.
Surprise surprise, its gone from the live site.
Wow.
- xviiperz98x7 months agoRising Novice
Actually they can be sued for this. Its false advertising and also freud.
- xviiperz98x7 months agoRising Novice
Guys just cancel the subscription. Its easy. No need to pay them if they cant keep their word.
- javy95197 months agoNew Novice
Como pueden venir a decirme que no puedo tener acceso a todos los juegos de ea play pro, el mejor de todos los jueegos en toda la historia no lo vamos a poder jugar, jajajajaj que estafa y publicidad engañosa por parte de ea
- Voidwubz7 months agoSeasoned Newcomer
Just wanted to leave a reply for EA to know this has caused another loyal subscriber to cancel EA Play Pro. Been paying the yearly sub for many years and this sent me over the edge. Nearly $120 a year for maybe 2 games that are even worth it is just stupid. I will find other ways to play the same Madden game every year from now on. The measly $5 discount for split fiction is also a slap to the face. At least have the decency to put a good discount for it if its not gonna be in you "library" of games. F**k outta here with the false advertisement. So many people been hating on EA over the years and I've held my judgement but this is the breaking point for not only me but probably hundreds if not thousands of people.
/rant
- jamescm897 months agoSeasoned Newcomer
- dcrasmuss897 months agoSeasoned Newcomer
These clowns removed my comments for "threatening legal action," instead of fixing their illegal behavior they're censoring paying members. I've already canceled my subscription and you're a fool if you don't too.
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