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jjrugger's avatar
4 years ago

EA play/ game pass games will not start downloading (NO ERROR MESSAGE)

So I connected my Xbox account to my ea account in order to play game pass ea games. Naturally I go to install a game (star wars battlefront 2). Ea desktop launches, it takes me to the game page, shows a loading screen for about a second and then... nothing. No download starts and no error message appears. So i then try to download the game from EA desktop directly rather than through game pass and still, nothing happens. Strangely however when I went to download apex legends in order to see whether all games would not download it started downloading just fine, which leads me to believe that the downloads only don't work for ea play (game pass) games.

Further more I think it will be helpful to mention that I have already uninstalled and re installed both the Xbox app and the EA desktop app. And I have also changed UAC settings as I heard that could be a solution but alas non of these things came close to fixing the issue  

Any help is very much appreciated.

6 Replies

  • @EA_Darko All ea play games that I have tried to download (FIFA, star wars battlefront 2, Jedi fallen order, titan fall 2 and even plants vs zombies that I tried to download to test if was all ea play games.) All did not download. However as i said in the argininal post apex legends worked fine.
  • this was happening to me too and uninstalling EA and reinstalling fixed the issue. not sure if you've tried that yet.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @jmarcelia18 please do not bump older threads like this as doing so can be considered spam.


    Darko 

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