Origin thinks I don't have EA play

Hey @256VIPER1024 for issues such as this where your accounts do not appear to be recognising one another you will need to speak with one of our support advisers who will be able to advise you further. 

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

Darko

I have gotten in touch with EA Help and they too do not have a proper solution as of yet. I don't mind not having access to Origin. That is not the main problem that drove me to insanity. My problem was that one of the Mass Effect 2 files did not function as intended. The file is "awc.dll" that fails to load when I launch from EA Desktop. I can launch using ME2game.exe without issues. I tried to fix the situation by using Origin to start downloading the game, put it on pause, move the target game folder and then have it scan the entirety of the game for issues. Ultimately it would then tell me that there are some files that need to be redownloaded instead of downloading the entire game. Something like Steam does to verify game file integrity.

Problem was that Origin does not think that I have an EA Play subscription and attempts to resell me on it. How can it not simply use my account details to verify that I have EA Play? I would think it is a simple check against a database of current EA Play subscriptions, verify the authenticity of the user and BAM, Origin would know you have EA Play and allow you to download your games. It should not put you in a different position simply because you followed a different route to get EA Play.

Hey @256VIPER1024 it you have EA Play through Xbox Game Pass then you will only be able to access it on EA Desktop.

If you wish to access it on Origin then you will need to  sign up to EA Play member on Origin.

Darko

@256VIPER1024 

What is the problem if you can launch from "ME2game.exe"?

Hey @GorgeousGav are you having an issue that we can help with?

Darko

this is incorrect. ive got play with my U.P.. it will allow me  to down 21,  to the EA desktop, but the game has never booted.

fifa 20 is ok, others I play like battlefield 2 and squdaron etc  work fine. But for fifa 21  play it switches to this dumb, exact same platform - origin, which ive had to pay 6 monthly fees to continue just .to have 21 access on my laptop, I had to begin again wiith FUT. Yes my passwords were the same. I think.  

i got mail from EA a month back sayig im double subscribed, how sorry they are blah blah and offered me 3 dollars... (sorry about the grammer and typos - i dont care enough to fix them, if you dont understand.....  Now Origin wony install, its just going on and on for hours everytimr i try install, and i cant clear the origin folder becaue it not there. hence the installation. if anybody has a ckue how to help, ill get you a double cheeseburger

please

I see you know the problem also. Why? If you have an account. You simply have one. It should carry to origin and steam without issue.