Community Manager@dezbryantfan88
Very strange. Have you tried changing the payment method on your PlayStation Network account to see if that helps push the transaction through?
We've seen players resolve errors similar to this by deleting the app and re-installing it.
Community ManagerSame problem and nothing works I can buy anything but a ea play membership one month or year
i have the same issue. i have subscribe EA Play on PC. As I buy a new ps5, I try to subscribe on ps5. but this error occurred.
Same problem for me. I can buy anything except EA play.
Community Manager@100pVRX
Hey there. Question for you, have you tried reaching out to PlayStation Support to see if there is anything on the PSN account preventing you from purchasing it? Although EA Play is our service, the transaction itself goes through the PlayStation account through PlayStation's marketplace.
EA SPORTS FC™ TeamHi @arefixed,
Unfortunately we cannot help with payment issues for EA Play on PlayStation. As the purchase is done through PlayStation, you will have to reach out to PlayStation.
I don't like sending someone to a support team after they told them to ask us, but in this case there isn't much that we can do.
You also mentioned that you managed to fix this by yourself, could you explain how you fixed it? It could help others that encountered the same issue as you have.
Ea play isn't on PS5 that is why
EA SPORTS FC™ TeamEA Play is available on PS5 @hellbringer2I:
how do u do it
Hey y'all i found a workaround! Load up the PSN credits and additionally add a MasterCard card to the wallet. This seemed to work for adding the EA Play subscription to a PS5. Not sure if it's payment rails related or whatnot, but figured I'd give folks some guidance on what worked for me.
Community ManagerGoing to lock this as it is quite old @v2g2m4dddgjy but thanks for sharing your solution.
Darko
