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AJordan3437's avatar
AJordan3437
2 years ago

Re: I have xbox game pass ultimate, but on my pc, EA Play is not showing active

@EA_Pythia
I have checked several times to make sure that it is the correct one. And still when I tried to play sims 3 on my pc it said to pay for EA play at 4.99 a month

1 Reply

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @AJordan3437,

    could you please contact EA Support? They have access to your account and can tell you if the connection between the two is correct. From what you're saying, it really sounds like something is not working with the connection between the two accounts.

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