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xkljsp1995's avatar
xkljsp1995
Newcomer
4 days ago
Solved

Unable to use ea account even after subscribing and downloading games

Subscribed to eaplay on ps5 and downloaded some of the games but can’t play online cause it just keeps saying my account is already linked to a random email. Zero help from ea at this point

  • Hi there xkljsp1995 

    If your PSN ID is currently linked to a disabled EA account, you'll want to get in contact with the live support team so they can help restore access to your account and get this email updated.

    Please submit a help request on the site here to chat with live support on this. 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi there xkljsp1995 

    If your PSN ID is currently linked to a disabled EA account, you'll want to get in contact with the live support team so they can help restore access to your account and get this email updated.

    Please submit a help request on the site here to chat with live support on this. 

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