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sajp16's avatar
sajp16
Rising Novice
2 years ago

Crash and PC restart after launching game.

Product: F1 24
Platform:Steam-PC
Please specify your platform model. PC
Summarize your bug Crash and PC restart after launching game through Steam. The game does not launch properly, just a black screen and then the PC restarts.
What is your 16 digit Report Code?
What peripherals are you using? Please list the exact make and model.
Can you please provide the name of your current internet service provider? BT
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Can be found when launching the game on PC (Steam)
What happens when the bug occurs? The screen goes black and the PC restarts without launching the game!
What do you expect to see? I expect to see the launching and the main menu, not my PC restarting and not even trying to load the game

I have F1 24 on Steam, and ever since I updated my AMD drivers to 24.6.1, the game crashes on startup, and causes my PC to completely restart.

I have also tried re-validating the game, and it crashes and restarts the pc after changing the resolution back to 4K (with and without selecting FSR)

I have never had these problems before, nor on any previous F1 game. Does anyone else have this problem, and know how to fix it?

I am using a RX 7900XTX and Ryzen 7 5800x3d, with 32GB of RAM, on a 4K 60Hz moniter.

5 Replies

  • Product: F1 24
    Platform:PC
    Please specify your platform model. PC, Intel i9-14900k, Nvidia RTX4090 (current driver is 560.70)
    Summarize your bug My F1 24 Crashed on the startup through Steam recently, sometimes my PC was forced for restart. I tried to reinstall the game, the Steam, but same outcome.
    What is your 16 digit Report Code? I think it is noted on my attached running files
    Can you please provide the name of your current internet service provider? HKBN in Hong Kong
    Which area is the bug/glitch in? Single Player
    Steps: How can we find the bug ourselves? I don't know
    What happens when the bug occurs? My F1 24 Crashed on the startup through Steam recently, sometimes my PC was forced for restart.
    What do you expect to see? I tried to reinstall the game, the Steam, but same outcome.

    My F1 24 Crashed on the startup through Steam recently, sometimes my PC was forced for restart. I tried to reinstall the game, the Steam, use F1 23, but same outcome. I may set another post on F1 23 technical forum with the same issue I faced on 23 edition.

  • Me too. I thought it was an isolated incident, but not expecting other users had encountered similar situation than me.


  • @sajp16 wrote:

    Product: F1 24
    Platform:Steam-PC
    Please specify your platform model. PC
    Summarize your bug Crash and PC restart after launching game through Steam. The game does not launch properly, just a black screen and then the PC restarts.
    What is your 16 digit Report Code?
    What peripherals are you using? Please list the exact make and model.
    Can you please provide the name of your current internet service provider? BT
    Which area is the bug/glitch in? Single Player
    Steps: How can we find the bug ourselves? Can be found when launching the game on PC (Steam)
    What happens when the bug occurs? The screen goes black and the PC restarts without launching the game!
    What do you expect to see? I expect to see the launching and the main menu, not my PC restarting and not even trying to load the game

    I have F1 24 on Steam, and ever since I updated my AMD drivers to 24.6.1, the game crashes on startup, and causes my PC to completely restart.

    I have also tried re-validating the game, and it crashes and restarts the pc after changing the resolution back to 4K (with and without selecting FSR)

    I have never had these problems before, nor on any previous F1 game. Does anyone else have this problem, and know how to fix it?

    I am using a RX 7900XTX and Ryzen 7 5800x3d, with 32GB of RAM, on a 4K 60Hz moniter.


    I like an AM4 problem. Post a dxdiag, make and model of mainboard.

    BIB: shouldn't be that, but I don't have the game to test (nor 4K, but hey). 24.7.1 is out. There is only forward.