Customization items missing

After taking a 5 month break from the game I finally booted up to play again and I saw that all my helmets uniforms gloves liveries EVERYTHING was gone. How and why did this happen I literally have 0 customization items now. When I did play I spent money on the podium pass and Pitt coins and bought items just for me to lose absolutely ridiculous. I originally posted this back in September with no response!