Multiplayer issues

I don't understand what's happening, I changed my wifi network, I changed the computer, but still in the online session the game is a disaster, I leave below the report code from the game menu as if from the lobby It kicked me out and says I was not connected on wifi, while on the desktop you could see how it was connected to wifi and I had a signal, please fix this at once, it's a shame to waste money and the fact that I and many others may not buy this game anymore , because it's broken, and if you don't modify it quickly and make it as bassy as possible you might lose some more money, and so f1 24 is not as playable as 23, so please listen to me🥺 and as please fix this bug

Report code: MXKT-KSCM-MSVJ-SBCD