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7 Replies
- EA_Barry11 months ago
Community Manager
Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.
Some general troubleshooting steps:
- Make sure all available Windows Updates and hardware driver updates are installed
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135
Thanks.
I've tried everything you suggested me, and the game still crashes. Any other advise?
I'm having the same problem, but I found a fix. Go to windows settings and turn on memory integrity. Here are the steps:
Windows Security > Device Security > Core Isolation > Turn on Memory Integrity(Toggle off/on if already on)
If this setting is not visible in the security section, you may have to enable virtualization in your BIOS
The original thread can be found here:
https://answers.ea.com/t5/Technical-Issues/Blue-Screen-of-Death-after-closing-BF2042-FIX-HAS-BEEN-FOUND/m-p/13734740#M59822@EA_Barry This is a known issue across games using EA anti-cheat with ASUS motherboards (ASUS drivers), not just F1 24. If you go on to Battlefield 2042 forum, you will find lots of reports with the same issue (BSOD after game close).
Please forward this report and have someone look into it
Platform: Epic-PCHardware specs:
CPU: Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz
GPU: ASUS ROG STRIX GeForce® RTX 2070 SUPER
MB: ASUS TUF Z390-PLUS GAMING
RAM: 64 GB
OS: Windows 10 Pro- @Roby53rolle i have a similar problem. While i’m playing and i exit from a session (or i finish a session) to return at menu, the game crashes, my pc keeps blocked for one or two seconds, and then shut down (without blue screen).
Asus ROG Crosshair x670e HERO
Radeon™ RX 6700 XT GAMING OC 12G
AMD Ryzen 9 5900X
32gb Corsair DDR5 - EA_Groguet10 months ago
Community Manager
Hey there,
Thank you for your reports. Can you please add the next information to this thread?
-Groguet
Did all this as well with the same issue. No change. Everything checks out fine through system scans
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