Forum Discussion
37 Replies
Product: F1 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Summarize your bug After the press start button screen I get a warning message that says "One or more customisation items have been unequipped, as their corresponding DLC has been removed". What DLC??? The prorder DLC has nothing to with this!
What is your 16 digit Report Code?
What peripherals are you using? Please list the exact make and model.
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Customize your car in My Team then restart the game
What happens when the bug occurs? What it does (as far as I know) that it removes my primary sponsors decal from my car no matter where I placed them. It also changes my team color to black (it should be purple).
What do you expect to see? A fix...
Please provide a fix! Because of this I have to recustomize my team every single time I start up the game! See the attached pictures!
Same here! I also get an error message that says "One or more customisation items have been unequipped, as their corresponding DLC has been removed". You get it too?
@CM_TGK Could you guys take a look at this issue? It is very annoying.
@EA_Groguet @EA_Vendcera @EA_Shepard or anyone. At least forwatd it to the devs and put it on the list! Pretty please!
Product: F1 24
Platform:PC
Please specify your platform model. PC
Summarize your bug In MyTeam Carrer i put Sponsor Sticker on my Car and select my team colours. The main colour is blue. After every restart the game the Sponsor Sticker are removed from the car an my colour on the mini map and the time monitor isn't blue but black and at the restart of the game i become the error message "One or more customisation items have been unequipped, as their corresponding DLC has been removed". What a DLC??? I had the Champions Edition an no DLC.
What is your 16 digit Report Code?
What peripherals are you using? Please list the exact make and model.
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Play MyTeam Career, go to a race, then go back to the main menue and leave the game. Start the game new and the error message is coming, than the sticker are removed from the car and the team colour is changed.
What happens when the bug occurs? The game runs normal but the bug is very annoying.
What do you expect to see? I will see that the bug is fixed.
I think the bug with the sponsor sticker and the changed team colour is because this error message "One or more customisation items have been unequipped, as their corresponding DLC has been removed" is come after restart the game.
- @Euphonic88 Yes i became the same error message after restart the game. Annoying...
- EA_Vendcera9 months ago
Community Manager
Hey folks,
I've passed this along to the team to look into it.
Also, if you report a bug such as this, it would be helpful if you could always include your Report Code. Thank you.
-Vendcera - @EA_Vendcera Much appreciated! And I'll make sure to include the code in the future.
Same problem on xbox series x
Product: F1 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Summarize your bug The sponsor decals are not displayed on the helmets in My Team mode.
What is your 16 digit Report Code? AEKS-SJBD-HSHG-SRKV
What peripherals are you using? Please list the exact make and model.
Can you please provide the name of your current internet service provider? Vodafone
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Apply sponsor decals on the car, and see if they are displayed on the helmet.
What happens when the bug occurs? See above
What do you expect to see? Sponsor decals properly displayed on the helmet like in previous games.
I hope this is a bug and not something you guys removed from the game!
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