Unable to join ranked multiplayer

Product: F1 24
Platform:PC
Please specify your platform model. PC
Summarize your bug Unable to join Ranked Multiplayer (Cross Platform) sessions. Keep getting the following error (screen shot attached): "ERROR - The games sessions version does not match. Check game for an update."
What is your 16 digit Report Code? KCHD-VRME-JJCK-SJAD
What peripherals are you using? Please list the exact make and model. Logitech G23
Can you please provide the name of your current internet service provider? PLDT Home Fiber
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? Join a Rank Multiplayer session.
What happens when the bug occurs? When I attempt to join a Rank Multiplayer session
What do you expect to see? Ability to play in a Rank Multiplayer session. Unable to advance Rank, now down to Silver I ranking as a result.

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Game and EA app both appear to be current versions. Attached screen shot for reference.