Hey @StrategicFC
We have a dedicated team assigned to address such disputes. To contact them, kindly follow the steps outlined in the link below and via the provided web form:
Get information about your EA Account lock, ban, or suspension
Community ManagerHey @StrategicFC
We have a dedicated team assigned to address such disputes. To contact them, kindly follow the steps outlined in the link below and via the provided web form:
Get information about your EA Account lock, ban, or suspension
Hi Pulsar
I have indeed sent a very long message to the appeals process (3000 word!). This ban is affecting me mentally and I have been playing the series since FIFA International Soccer. The frustrating part, is this is all I can see on the account. I assume it's for buying/sniping chemistry styles as this was when my account was "sanctioned".
I spend a lot of time helping the community on Twitter/X, creating tactics for people to use and helping players get to that next level. I have also spent a substantial amount on the game, why would I risk all of that on doing anything that could be deemed incorrect?
I just struggle to understand how a player who has given months/year of game time can be wrongly accused of someone, and banned for no reason showing, or even a warning to state how this has happened. It seems to be an ongoing situation within the community that the software that "autobans" people is extremely sensitive and fragile, and for those trying to trade their way to a better team are being banned in this way. The transfer market is part of the game, and people/traders are allowed to buy and sell as deemed necessary, so to ban someone for doing exactly that. Worse part was, it was CHEMISTRY STYLES! Not even something that I could make a substantial amount of coins from.
The system is flawed, I am not the first and won't be the last to say it.
