Thank you, everyone, for joining in and sharing your feedback. Our game team posted more information about this here on our official X channel:
Community ManagerThank you, everyone, for joining in and sharing your feedback. Our game team posted more information about this here on our official X channel:
Product: EA SPORTS FC 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your Gamertag/PSN ID/Switch ID? Nik_L-21
Which mode has this happened in? Ultimate Team™
Which part of the mode? EA FC Companion App
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 04/06/2024
What time did you see the bug? (HH:MM AM/PM) 00:57 AM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Select Beckham's SBC card. The display bug should then be visible. Then click on player biography. Error message appears.
What happens when the bug occurs? The Beckham card from the SBC is not displayed correctly. The name of the card is missing and is replaced by ---. Furthermore, it is not possible to display the player biography. The following error message is displayed: There seems to have been a problem loading the player bio. Please try again later. I tried again this afternoon, but the error still exists.
What should be happening instead? The card should be displayed correctly and it should also be possible to display the player biography.
