FC24 Clubs Playoff Reward not received

On October 31st, I completed the playoffs with some friends. We managed to finish first place in the elite division. The whole clubs gamemode was bugged and no one could access it until it was fixed in December. I was excited to claim my 130000 volta coin reward so I logged on to FC24 clubs and the prompt to claim my 130000 volta coin reward appeared. I claimed my rewards and to my surprise, my volta coin reward of 130000 didn't carry through to the volta gamemode. It is very frustrating knowing I put a lot of time and effort to finish first place in the elite division playoffs which is no easy task to not be rewarded with what was promised. Please help.