Forum Discussion

Sjeeen's avatar
2 years ago

Deleted my game file by accident

Hello!

I wanted to go play EA FC (used to be fifa), somehow by miracle the controller slipped in my hands and I managed to delete my game file, Is there any way I can get back my ultimate team by some cloud restore or something because Im still able to access it through web app and mobile app, please help, Im devastated.

9 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Sjeeen if you deleted the file then sorry to say but it's not possible to retrieve it.

    Darko

  • Sjeeen's avatar
    Sjeeen
    2 years ago

    ugh is there like literally no way of retrieving it, by cloud or something its just so freaking sad...

  • Sjeeen's avatar
    Sjeeen
    2 years ago

    I have the game still on web app, isnt there anything u could do.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    You can try exiting out of the game and logging back in again @Sjeeen but there is no guarantee that will work

    Darko

  • Sjeeen's avatar
    Sjeeen
    2 years ago

    Do u mean that I create new game file? Because that's the screen where Im at, if I create new game file then there is new ultimate team correct?

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    If being prompted to create a new game @Sjeeen then it means that the previous data is likely gone.


    Darko

  • Sjeeen's avatar
    Sjeeen
    2 years ago

    how is cloud save not possible for me, i mean it is so stupid unlucky mistake how am i being punished for this, can you guys not do anything? @Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Sorry to say @Sjeeen but if you deleted it and it does not reappear when you log back in then there's nothing we can do


    Darko 

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