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YourLocalTesco1's avatar
YourLocalTesco1
Seasoned Newcomer
1 year ago

Didn't receive 10 coin pack but got 30 coin pack

I logged on today and saw that I'd been given a 30 coin pack for logging in for 30 days and a 50k coin pack for logging in for 3 days but for some reason I didn't receive the 10 coin pack that you get for logging in 3 days nor did I receive the 2k fifa points pack for logging in for 30 days. I would like the option to buy these missing packs in the 'for you section'.

1 Reply

  • YourLocalTesco1's avatar
    YourLocalTesco1
    Seasoned Newcomer
    1 year ago

    Product: EA SPORTS FC 24
    Platform:PlayStation 5
    Please specify your platform model. Sony PlayStation 5
    What is your Gamertag/PSN ID/Switch ID? YourLocalTesco1
    Which mode has this happened in? Ultimate Team™
    Which part of the mode? Rivals
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? 2/14/2024
    What time did you see the bug? (HH:MM AM/PM) 1:32AM
    What is your time zone? GMT (UTC)
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Log into EAFC if you've logged in more than 30 days.
    What happens when the bug occurs? I logged in and received the 30 coin and 50k coin pack in the 'for you section' but I never got the 10 coin pack or the 2k FIFA points one.
    What should be happening instead? I should've had the option to purchase the 10 coin pack and the 2k FIFA points one in the 'for you' section in the store.

    Please give me the option to purchase both packs.

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