Forum Discussion
EA_Barry
Community Manager
2 years agoIt is likely you are missing specific files, downloading and installing the following should help:
https://www.microsoft.com/en-us/download/details.aspx?id=35
If you happen to have an 'N' Edition of Windows, download and run the following Media Feature Pack, thanks.
https://www.microsoft.com/en-us/software-download/mediafeaturepack
2 years ago
i have the same issue, i've downloaded everything you said to but it's still not working. if you could get back to me as soon as possible that would be appreciated