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You can contact our live support at https://help.ea.com/en/help/faq/using-ea-help/
Darko
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Game Hub
When did this happen? (dd.mm.yy hh:mm) 1.10.23.18:45
Summarize your bug EA Play, EA FC24, cant found in library
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Maybe if its posible to see if its thhe game registred to my acc.
What happens when the bug occurs? cant found in library
What do you expect to see? Can found in the library the EA FC24
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Game Hub
When did this happen? (dd.mm.yy hh:mm) 1.10.23.18:45
Summarize your bug EA Play, EA FC24, cant found in library
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Maybe if its posible to see if its thhe game registred to my acc.
What happens when the bug occurs? cant found in library
What do you expect to see? Can found in the library the EA FC24
I bought EA Play on steam, played EA FC 24 and before the free ten hours were up I bought a G2A key and wanted to keep playing. After activating the codes on EA App and the time expires on EAFC 24, I don't have EAFC24 in the library and the key has already been read, so it cannot be activated again. I have the purchase receipt and confirmation. Please help me.
