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rayza231's avatar
rayza231
Seasoned Adventurer
2 years ago

EAFC Title update 13: Black screen after splash screen

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number Nvidia GTX 1650
Enter RAM memory size in GB 16GB
Which mode has this happened in? Kick off
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check the update. The game is now unplayable
What happens when the bug occurs? After starting up the game and going past the splash screen, the screen goes blank while the music keeps playing
What should be happening instead? The game menu should be showing

After the update, the game goes blank after the splash screen. Even if I delete my profile, the same issue repeats itself.

Currently, I deleted the whole game and reverted to the previous version I copied to my external hard drive.

10 Replies

  • If anyone could help me regarding the black screen issue i am using laptop and i played it smoothly until it suddenly crashed 

  • I'm having the same problem. The startup screen opens to a black screen and then goes to the Ea application. I tried many solutions but it didn't work. Ways I tried;
    1) I tried to repair it via Anticheat, but it didn't work.
    I uninstalled it and reinstalled it didn't work.
    2) I clicked FC24 on the Ea application and tried repair, but it didn't work.
    3) I ran it as administrator and it didn't work.
    4) I updated Windows and Nvidia but it didn't work.
    5) After deleting the game from my entire computer 5 times, I reinstalled it but it didn't work.
    6) I deleted the Ea application and reinstalled it, it didn't work.
    7) I deleted the Epic Games application and reinstalled it. It didn't work.

    My problem has not been resolved in any way, please help!

  • rayza231's avatar
    rayza231
    Seasoned Adventurer
    2 years ago

    The new EAFC update messed up the game. Once you select profile and get past the splash screen, all you see is a black screen with music playing in the background.

    I deleted the game, reverted to the previous version I backed up on my external HDD. The issue is that I just have to play offline because once I come online, EA app would want to force update the game.

    They should fix the black screen bug

  • rayza231's avatar
    rayza231
    Seasoned Adventurer
    2 years ago

    Before the update I copied the game files to my external hard drive. After updating the game started glitching with the black screen. After trying all I could to fix. Nothing worked. I deleted the game folder and restored the previous game backup and it's playing fine.

    So the big is in the update not dxdiag. 

    Other users are reporting experiencing the same issue after updating the game with the latest update 

  • REDAMIR7's avatar
    REDAMIR7
    2 years ago

    i have the same problems , all of my drivers are up to date . i tried many things nothing worked . the games doesnt want to launch 

  • The fix is when it gives to settings options when you open the game delete your current settings and it resets the visual settings then your game will be fixed.

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