Error EC:10604

@flopchesterutd Hey, if you are still getting this error, please provide us the following

• EA App/Steam/Epic:
• EA ID/Steam user ID:
• Attach the EA App Error Report ID Here
• The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
• Windows OS:
• Windows OS version:
• GPU model and driver version:
• Region:
• Are you using an internal or external drive?
• Are you using an HDD or SSD?
• Date this issue started (is it still happening?)
• Any other errors?
• If possible, share a Screenshot or Clip:
• Attach a DxDiag

Hey I am getting the EC 10604 Error and my game won't let me get in when i get to the first page it Crashes my entire PC i need help it has been happening but recently it got worse it started when i closed the game it would crash now i cant even get in the game its been 2 days of constant trying i cleared some local data reinstalled the game do memory checks everything has not worked

• EA App/Steam/Epic: EA APP
• EA ID/Steam user ID: KubineCx_x
• Attach the EA App Error Report ID Here      485ad0a7-f650-4200-967d-dd1b9b7c0f36
• The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs : can't find this folder
• Windows OS: Windows 
• Windows OS version: 11 PRO
• GPU model and driver version: I5 - 10400F 2.9 Ghz
• Region: Poland
• Are you using an internal or external drive? internal
• Are you using an HDD or SSD? SSD
• Date this issue started (is it still happening?) 2 days ago - yes
• Any other errors? no
• If possible, share a Screenshot or Clip: attached
• Attach a DxDiag    attached